- Regarding reservations
- Regarding accommodation
- Regarding room and facilities
- Regarding children’s accommodation
- Regarding access and location
- Regarding restaurants
QHow to reserve a room?AOnline reservations are available up to 6 months in advance.
Phone reservations are available up to 12 months in advance.
To check availability and make your reservation, please,click here.
※ Please be advised that the homepage might not be updated the latest information. If you could not make a reservation, please check and try again at a later date.
※ Due to privacy policies, we do not have authority to make a reservation for you.
Please contact us directly by email if you need further assistance.
We appreciate your cooperation and understanding.
QIs there a day use plan?AUnfortunately, we do not provide day-use plans. We are sorry for the inconvenience.
QDo you offer any discounts or coupons on accommodations?AThe latest information and campaigns can be found on our website.
QWhat is the cancellation policy?A
All reservations have a cancellation policy that comes into effect 1-day before your check in date.
For cancellations made before the penalty period, no cancellation fee will be applied.
The cancellation fee is applied as follows:
For cancellations made 1 day before the check-in date, a 20% accomodation fee will be applied.
On your scheduled check-in day, a 80% accomodation fee will be applied.
For no show cancellations, a 100% accommodation fee will be applied.
・ May differ depending upon your plan.
・ For reservations of 15 guests or more, a group cancellation stipulation will be applied.
Please follow the procedures on the following linked page if you wish to cancel your reservation:
Any reservations made through another booking site or travel agency must be modified or cancelled through that service.
QWhat is the check-in / check-out time?ACheck-in time is from 2 p.m.
Check-out time is by 11 a.m.
QCan you keep my luggage after check-out or before check-in?AWe will keep your luggage for free at the reception on the 15th floor.
In principle, we can keep it from your check-in day or after check-out on that day. If you have any other requests, please feel free to ask the hotel.
We are also keeping the luggage of the guests who are planning to check-in again after some days.
QIs it possible to have late check-out?A
[Late check-out] Late check-out is depending on availability on that day.
Please kindly let us know if you want to.
Time: depends on the room.
Charge: varies by hour.
Please contact us directly for more details.
QWhat should I do if I am late for check-in?A
[Late check-in] If you are arriving after your scheduled check-in time, please contact the front desk with your reservation name, reservation number, and estimated arrival time.
QCan I ship my luggage to the hotel?AWe are happy to keep your luggage until your check in date. Please kindly put your name and arrival date on the delivery slip.
Hotel Ryumeikan Tokyo
1-3-22 Yaesu Chuo-ku Tokyo, JAPAN
QCan I ship my luggage from the hotel?AWe provide courier service at the front desk on the 15th floor. (We also sell cardboard boxes).
We accept both cash-on-delivery and advance payments.
We also accept refrigerated and frozen courier services, so we can deliver souvenirs on the way back from your trip.
(A courier slip is available in the guest room, so please use it.)
※ Domestic shipping only
※ Requests after 14:30 will be shipped the next day.
QAbout contact information.A
Hotel Ryumeikan Tokyo
Address: 1-3-22 Yaesu, Chuo-ku, Tokyo
From overseas: +81-3-3271-0971
We provide both phone and email support in English. Please be advised that, depending on the time, availability cannot be guaranteed.
QIs smoking prohibited in the hotel? / Where is the smoking area?AAll rooms are non-smoking. There is a smoking booth next to the front desk on the 15th floor.
QSafety measures to prevent the spread of Covid-19.A
[IMPORTANT NOTICE CONCERNING CORONAVIRUS]
For the safety and protection of our guests and employees, we take the following measures inside our hotel.
① Antibacterial wet towels are available upon check-in.
② Alcohol disinfectant is available at the front counter.
③ Items touched by many people, such as ball pens or elevator buttons, are sterilized with alcoholic wet wipes.
④ Some hotel personnel will wear face masks while on duty.
⑤ Our staff thoroughly wash hands, gargle and disinfect with alcohol.
Your cooperation is of increasingly vital importance and shall be deeply appreciated.
QDo you have restaurants in your hotel?
QPlease tell me about breakfast.A
■ Place: 15th floor ‘Hanagoyomi’
Weekdays 6:45 ~ 10:00(L.O. 9:45) , Weekends and holidays 6:45 ~ 14:00(L.O. 13:30)
Adult (6 years and older): 2500 yen (Tax incl.)
Children (Below 6 years old) Free
※ On Saturdays, Sundays and national holidays, guests who purchased a breakfast ticket can use it after 10:00.
※ Please refrain from taking out leftovers.
※ Bento-boxes are not available.
※ If you would like to order alcohol, please ask the staff.
QPlease tell me about dinner.
QWhat are the room amenities / equipments?AThe amenities inside the guest room vary depending on the room type,
QWhat type of bathroom and toilet in the guestroom?AThe bathrooms are as follows.
・ Modular bath (not separated): Single, Standard Twin, Universal, Triple
・ Independent type with washing space (separated): Corner Deluxe Twin, Double, Premium
・ Shower room only: Forus
QDo you have a connecting room?AIf you would like a connecting room, please reserve a Standard Twin room, and a Corner Deluxe Twin room.
Once you have made the reservation, please let us know by phone or email that you would like a connecting room.
QPlease tell me about the bedding inside the guest room.A
The beds in the hotel use AiR or Oliver mattresses from Nishikawa Co., Ltd.The beds in the hotel use AiR or Oliver mattresses from Nishikawa Co., Ltd.
※ Airweave mats are laid on the mattresses in the Single rooms, Twin rooms, Japanese-Western style rooms, and Suite rooms.
※ Please see here for the mattress in the FORUS rooms.
※ Futons are available only in the Junior Suite A and Junior Suite B.
※ In the Japanese A and B, 2 people can use a bed and 2 people can use a futon.
Please check the bed size of each room type from the following ,please,click here.
QCould you spread the futon?AWe can prepare a futon in the Junior Suite A and Junior Suite B rooms.
※ In Japanese A and B, 2 people can use a bed and 2 people can use a futon.
QDo you have pajamas？AWe offer front-button nightshirts in guest rooms.
QDo you have universal rooms?A
QIs there mineral water provided in the guest room? / Is there vending machine?AThere is mineral water in the room. Vending machines are on every floor.
QDo you have a blu-ray player(DVD player)?AWe offer complimentary Blu-ray players to allow guests to enjoy Blu-ray or DVD movies in their rooms.
Depending on the room type, it may not be possible to install a Blu-ray player.
In that case, we will prepare a portable player.
QIs there a microwave?AThere is no microwave in the hotel. Sorry for the inconvenience.
QIs there a laundry service?AWe have a laundry service.
Please fill in the laundry sheet in your room and bring it to the front desk.
Laundry will be ready by 7 p.m. if you bring it at the front desk by 10 a.m.
※ We may be closed during the New Year holidays, so please ask at the front desk.
1 shirt (folded/hanged) is from 700 JPY.
※ It depends on the material and finish.
QIs there a coin-operated laundry?AThere is a coin-operated laundry on 10/12F.
It is 200 JPY (tax included) per washer load and 100 JPY (tax included) per dryer load.
QWhat is the room rate for children?AThere is no children price.
Children under 5 years old are eligible to stay free and bed share. Those age older than 6 years old are included as adults.
QCan children co-sleep with their parents?A
Co-sleeping on the same bed with 1 child up to 5 years old is permitted at no additional charge.
(Ex: Twin rooms: up to 2 children. Double rooms: up to 1 child)
Children’s amenities (toothbrush, slippers and diaper bag) will be provided at the front desk.
We are also able to provide nightwear for co-sleeping children (only 90~100cm size).
Please let us know though email or your reservation.
Children above the co-sleeping age will be included as adults in the accommodation fee. There is no separate children’s charge.
Please contact us directly by phone if you need further assistance.
QDo you have a cot for children?A
Baby cribs are available to rent for free.
Please contact us with your reservation dates, name, and number.
The size is 115 cm long by 70 cm wide.
For safety reasons, it is limited to children up to 24 months old.
The stock is limited, so please let us know in advance if you need it.
This option is not available for Standard Single and Forus A rooms.
QIs there a parking lot?A
There is a multi-story parking garage on the 1st floor of the hotel.
1,200 JPY (Tax incl.) per night (1 p.m. to 1 p.m. the next day) for our accommodation guests.
It is 300 JPY for 20 minutes for visitors.
2 m in height, 2.05 m in width, 5.3 m in length, up to 2,300 kg in weight.
※ For security reasons, the entrance gate of the parking lot closes between 11 p.m. to 7 a.m. If you are a hotel guest, please press the intercom next to the entrance gate of the parking lot to enter.
QCan you tell me the access from the train station?AThe nearest station is JR Tokyo Station.
It’s a 3 minute walk from the Yaesu North Exit of JR Tokyo Station.
The nearest subway station is Nihonbashi Station.
It is 1 minute walk from A3 exit.
Please check the access details from the following,please,click hereQCan I make a taxi reservation?AWe are able to order a taxi for you at the front desk. Please note that arrival times may vary so please reserve ahead of time.
※A taxi driver will charge you an extra reservation fee if you reserve the taxi in advance.QIs there a convenience store nearby?AThere are several convenience stores within walking distance.QIs there a pharmacy nearby?AThere are several pharmacy within walking distance.
QHow to reserve restaurant?AWe accept over the internet and telephone. If you have a reservation, please,click here.
Alternatively, you can make a reservation by phone.
TEL：03-3271-1135QIs it possible to go to the restaurant for breakfast only?AAnyone can use that restaurant.QI have food allergies and dietary restrictions. Are allergy countermeasures available?AWe will do our best to accommodate allergy and dietary needs; please let us know in advance.QDo you have a English menu?AIn addition to our kaiseki course, we also offer an English a la carte menu.
If you would like our kaiseki course menu in English, please let us know in advance and we are able to prepare it.QCan I use electronic money?ARegarding the payment, QUICPay+, iD, prepaid transportation cards (Suica, Pasmo, etc.), WAON, nanaco, Rakuten Edy are accepted.QIs it possible to smoke?AAll seats are non-smoking.QDo you have a private room?APrivate rooms with sunken kotatsu seating are available for ¥3,000 per room.QIs it possible to book the entire restaurant for private events?APrivate parties with seating are accepted (no standing parties).QAre there any recommendations for anniversaries or other special occasions?AWe offer three beautiful kaiseki courses that are suitable for celebrations.QIs it possible to bring in alcohol?ABYOB is permitted with a corkage fee of ¥2,000 per bottle.QCan it be used with children?AChildren are always welcome and children’s chairs are also available.QIs it possible to bring strollers into the restaurant?ADue to limited space, strollers will be kept at the entrance.QDo you have parking?AThere is a multi-story parking garage on the 1st floor of the hotel.
Please contact us by phone for details.TEL：03-3271-1135